FAQ
1Serenity Home Watch
o A Home Watch service offers homeowners peace of mind while away. The official definition of Home Watch is “A visual inspection of a home or property, looking for obvious issues.” With Serenity Home Watch, you can be assured that a knowledgeable professional has the experience and track record to identify areas of concern whenever and wherever they are.
2Is Home Watch a Security Service?
No, home watch is not a security service. However, Serenity Home Watch offers a keen set of eyes and ears monitoring your home while you are away.
3What areas do you service?
- Bannockburn
- Deerfield
- Evanston
- Glencoe
- Glenview
- Highland Park
- Highwood
- Kenilworth
- Libertyville
- Lincolnshire
- Northbrook
- Northfield
- Wilmette
- Winnetka
- …And More
4Why Hire a Professional?
Unlike a friend or neighbor, Serenity Home Watch knows what to look for. After over 30-years in the business of property and maintenance management, we’ve seen it all and know who to call if things aren’t right.
5What services do you provide?
6Are you experienced with Home Watch?
The founders of Serenity Home Watch offer extensive experience not only managing single family homes and other property assets, but also building and renovating homes; making us uniquely positioned to add value and identify problems before they start.
7Why should I hire Serenity Home Watch?
The owners of Serenity Home Watch are not only North Shore natives and current residents but also seasoned pros in the field of property management and building construction. We are licensed, bonded and insured to manage property and oversee construction vendors and have a proven track record of client satisfaction.
8Who will inspect my home?
A Serenity Home Watch principal with over 15-years of experience in the field will always conduct the inspection and provide a post-inspection check list.
9Are you bonded and insured?
Yes, Serenity Home Watch is fully bonded and insured.
10How often will you inspect my home?
Each client’s needs are different. We will conduct a FREE home consultation to determine what level of service is right for you.
11What if my home watch company finds an issue?
Clients receive a comprehensive report after each Serenity Home Watch visit. Areas of concern will be highlighted along with, when possible, a potential solution. Emergencies will be directed to first responders immediately with a follow up call to the property owner.
12Is there any contract or minimum watch term?
No. Serenity Home Watch offers a comprehensive suite of services ala carte. There are no minimums; add services or cancel anytime.
